Warm machine wash
Permanent press cycle
Do not bleach
May be low tumble dried
Iron on medium heat setting
Do not dry clean

Manufactured by :
Jawandsons Private Limited, Chandigarh Road, Ludhiana, Punjab - 141123

Marketed by:
MIARCUS RETAILS PRIVATE LIMITED
1st Floor, D Tower, Jawandsons Pvt. Ltd., Chandigarh Road, Bholapur, Ludhiana, Punjab - 141123
Customer Support Details: 1800-12032-1111
info@miarcus.com
Country of Origin:- India

Your satisfaction is our priority

Policy Overview

At Mi Arcus, we want you to love your purchase. If you're not completely satisfied, we offer returns and exchanges within 15 days of delivery at no extra cost to you.

Returns & Exchanges

How to Request a Return or Exchange

You can request a return or exchange within 15 days of receiving your order. After this period, no requests will be accepted.

Visit the order page in your account at miarcus.com and click the Return/Exchange button.

OR, Click the Return/Exchange button on our website footer.

Valid Return Reasons

Returns are accepted only for the following reasons:

•        Size issues

•        Defective articles

•        Wrong or different colors received

•        Quality issues

Important Product Conditions

For your return or exchange to be processed, please ensure:

•        The product is unused

•        All original tags are intact

•        The product is in its original packaging

Please note: Exchanges are only available for the same product in a different size. Product replacements with different items are not possible. Exchange is subject to stock availability.

Received a Damaged, Wrong, or Incomplete Order?

We sincerely apologize if your order arrived damaged, incorrect, or incomplete. To help us resolve this quickly, please follow these steps:

1. Document Your Order

•        Record a short video while opening the package (before breaking the seal)

•        Take clear photos of the outer packaging

•        Photograph all products received

•        Photograph your invoice

2. Contact Us Immediately

•        Email: info@miarcus.com

•        Phone: 1800-12032-1111 (Monday–Saturday, 9 AM–6 PM)

Important: Claims for missing or damaged items without unboxing video evidence may not be eligible for resolution. This policy ensures transparency and fair assessment of every claim.

Resolution Process Timeline

Once you raise your concern:

•        We will investigate internally and respond within 24-48 hours

•        If approved, our courier partner will pick up the product within 2-3 working days

•        Return delivery typically takes 5-7 working days, though it may extend to 10 days depending on your location

•        Our quality team will verify the product condition upon receipt

•        Once verified, we will process your replacement or refund (subject to product availability)

Pickup & Refund Process

Free Reverse Pickup

You don't need to ship your return. We arrange free pickup through our logistics partner. Note: Free reverse pickup is provided once per order. If you raise multiple return requests, pickup charges will be deducted from your refund or store credit.

Refund Methods

Prepaid Orders: Refunds will be credited to your original payment method in case of return.

Cash on Delivery Orders: Refunds will be issued as Store Credit for future purchases on miarcus.com.

RTO (Return to Origin) Orders: If an order is shipped but not accepted by the customer and is returned to origin, the refund will be issued as Store Credit.

Non-Refundable Charges:

•        Shipping charges

•        Cash on Delivery (COD) charges

Order Cancellations

You can cancel your order before it ships or within 12 hours of placing it, whichever comes first.

How to Cancel: Email us at info@miarcus.com or contact us via WhatsApp.

For prepaid orders, your payment will be refunded to your account within 4-7 working days. Orders cannot be cancelled once shipped.

Store Credit & Loyalty Points

Store Credit Policy

•        Store credit is issued as cashback on eligible purchases

•        1 store credit equals ₹1

•        Store credit is credited to your account 7 days after order placement

•        Maximum 500 credits can be redeemed per order

•        Once applied to an order, store credit will not be refunded or re-credited in case of return, exchange, cancellation, or RTO (Return to Origin)

Loyalty Points

Once loyalty points are used in a transaction, they cannot be refunded or adjusted, similar to a discount that has been applied.

Items Not Eligible for Return or Exchange

The following items cannot be returned or exchanged:

•        Personal care products

•        Diapers and diaper covers

•        Undergarments (briefs, panties, potty training pants)

•        Socks (all types)

•        Personalized products (customized name buntings, storage baskets with names)

•        Gift vouchers

•        Furniture (exchanges allowed only for damaged/defective items)

•        Promotional items, including sale products

•        Free gifts received with orders

•        Items purchased using restricted coupon codes

Free Gift Policy

•        Free gifts are available only when a valid coupon code is applied

•        Free gifts will be added automatically or a selection pop-up will appear for you to choose your preferred gift

•        If you remove or replace the coupon code, the free gift will be automatically removed

•        Free gifts will not be added to orders placed via Gift Card

•        Free gifts will be delivered only if stock is available

•        Free gifts cannot be claimed for any other product

•        Free gifts are non-returnable

•        Free gift items are not refundable

•        Offer valid only while stock lasts

Restricted Coupon Codes

Orders placed using the following coupon codes are not eligible for return, exchange, refund, or cancellation once shipped:

cashback, buy3get1, buy10get15, buy5get5free, buy3get3, b3g3, buy5get2free, extra20, extra15

Why Your Return Might Be Rejected

Your return request may be declined if:

•        The request is made after 15 days of delivery

•        The reason provided is not from the valid reasons list or is not genuine

•        The product has been used

•        Original tags are missing or damaged

•        The product is from the non-returnable category

•        A wrong or damaged product is sent back instead of the original item

•        The order was placed using restricted coupon codes

Need Help?

We're here to assist you with any questions or concerns.

Email: info@miarcus.com

Phone: 1800-12032-1111 (Monday–Saturday, 9 AM–6 PM)

Website: www.miarcus.com

Thank you for shopping with Mi Arcus!

Q1) What are bibs? 

Ans) Bibs are items of clothing or accessories designed for infants and toddlers to wear around the neck and chest, preventing their clothes from getting dirty during feeding or other moments, like drooling etc. 

Q2) Are bibs necessary for newborns?   

Ans) In earlier times, parents would employ cloth pieces to shield their baby's neck and front, leading to the development of what we now call baby bibs. Over time, these bibs have evolved into must-have wardrobe essentials, ensuring that baby clothes stay clean and stain-free during drooling or feeding moments.  

Q3) What are the different types of bibs?  

Ans) Various types of bibs can be categorized based on the child's age, material, and intended use. Feeding bibs and weaning bibs are common options designed with extensive front coverage for feeding. Bandana bibs, also known as drool or dribble bibs, are crafted to catch messy drools, while coverall bibs offer full-sleeve protection during art and craft activities. Bibs can also be classified based on their material and quality, such as cloth-based, water-resistant, or silicone bibs. 

Q4) Where can I buy baby bibs online?  

Ans) At Mi Arcus, we present a diverse range of baby feeding essentials, including bibs, burp cloths, bottle covers and more. Our commitment to Making Parenthood Joyful is reflected in the premium quality, non-toxic, and baby-safe materials used in all our feeding essentials, available at budget-friendly prices starting from just INR 299.   

Q5) How many baby bibs should I buy?  

Ans) Stay ahead as a parent by ensuring you have a week's supply of baby bibs. For the milk-feeding phase, it's suggested to have 6-7 drool or dribble bibs, and when your baby transitions to solid foods, consider adding 3-4 feeding/weaning bibs to your collection.  

Q6) What factors should I consider when purchasing baby feeding products range? 

Ans) When selecting a feeding product range for little ones, consider factors such as the child's age, appropriate product size, price range, the material and quality of the products, and user-friendliness. 

Q7) How to choose the right baby bib? 

Ans) When choosing a bib for a baby, it is essential to prioritise their comfort, ensuring it fits well around their neck. Also, consider factors such as the material and quality of the bibs, along with age and size recommendations, as different bib types are designed for various age groups and serve different purposes as the child grows. 

Q8) What is a weaning bib? 

Ans) A weaning bib is a specifically tailored bib designed to support babies in the transition from breastfeeding to other sources of nourishment. With a wide-coverage front and a PEVA / laminated back, these bibs help protect the baby's clothes from messy spills during feeding sessions. 

Q9) Is a burp cloth useful? 

Ans) Burp cloths are specially crafted cloth pieces designed for neatly draping over the parents' shoulder during baby burping and protecting your clothing from baby spills after a feeding session. Typically made from soft materials for the gentle baby skin, these are designed to absorb the saliva and other mouth secretions of the baby. 

Q10) What are the baby feeding essentials I need for the first year? 

Ans) The baby feeding essentials you may need for the first year include items such as baby bottles and covers, various types of baby bibs, burp cloths, a booster seat, a high chair, and dinnerware, among others.