Privacy policy
This Privacy Policy covers the information MIARCUS RETAILS PRIVATE LIMITED ("Company" and/or "We") collects from the user(s) ("User(s)" and/or "You") of Mi Arcus ("www.miarcus.com" and/or "Website").
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy from time to time.
Personal information of the User(s) is collected if the App is used, accessed or any action on the App is taken. In doing so, the User(s) is consenting to disclosure of information in accordance with the Privacy Policy.
Our Policy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address , phone and email address ('Personal Information'). We collect and store this Information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and to help resolve disputes and troubleshoot problems. This also allows us to provide services and features that most likely meet your needs, and to improve our Website to make your experience safer and easier. We also use such Personal Information to inform you about updates on products, services; customize user experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Consent
By using the Website or by providing your information by survey forms , you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, including but not limited to your consent for sharing your information (including with third parties) as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We do not control the use of data collection devices placed by third parties on certain pages of our Website.
We will sometimes ask you to take optional online surveys. The information collected by these survey forms may ask you for contact information and demographic information (like pin code, age, or income). This data is used to customize your experience of our Website, providing you with products and services that we think you might be interested in and to display offers/content according to your preferences.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by mailing us at info@miarcus.com.
Disclosure and Sharing of any personal information
To avoid abuse of our services, we may share personal information with our other corporate entities and business affiliates to help detect and prevent identity theft, fraud and other illegal activities; correlate related or multiple accounts. The information collected also facilitates joint or co-branded services that you request, where such services are provided by more than one business entity.
Personal information may be disclosed if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
In case we plan to merge with, acquire or be acquired by another business entity, we and our affiliates will share / sell some or all of your personal information with another business entity. This also includes, re-organization, merging, rearrangement of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information and this privacy policy will stand novated in favor of that entity.
Use of Personal Information for Commercial Purpose
The information provided by you may be used for market trend analysis, data analytics, market research, providing services to you and for other commercial purposes herein not mentioned and you hereby convey that you have no-objection to the use of your data provided by you as contemplated hereinabove.
Third Party Information Sharing & Disclosure
Company is the recipient of all the Personal Information and shall exercise reasonable commercial endeavors for the prevention of the Personal Information provided by the Users. We may enable access of the Users’ information to the Company Entities, joint ventures, agents or third parties for the purposes of the services provided by them or for any other marketing related activity undertaken by or on behalf of the Company Entities and/or its joint ventures. We will ensure on reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of the Website are under an obligation to maintain confidentiality with respect to the Personal Information provided by the Users and to use it strictly for the purposes of the Website only.
Company may disclose your Personal Information to such extent as the Company may deem necessary for you to enter into commercial transactions with other users of the Website.
Compliance with Laws and Law Enforcement
Company cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Company or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Company may also provide your Personal Information to various tax authorities upon any demand or request from them.
SMS Policies
When you transact with us, we collect and use your contact details to provide relevant offers, order updates, loyalty program updates and product information to you via SMS. When confirming your order, you hereby expressly agree to share your contact details with us for the mentioned services. If you do not wish to be contacted about our products and services, please contact us at
Phone : 1800-12032-1111
Email : info@miarcus.com.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We do not sell, trade, or otherwise disclose the personally identifiable information we collect through your use of our website to unaffiliated outside parties, with the exception of the outside parties who assist us in performing our website and ecommerce functions, such as processing credit card payments through payment gateways and delivering packages through logistic.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies Policy
A cookie is a small information file that is sent to your computer, mobile, or other devices when you visit a website, and it will recognize your device on future visits. These types of files do several different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.
Due to the communications standards on the Internet, when you visit, access, or browse the Mi Arcus website, we automatically receive the uniform resource locator of the site, details of the website you visit, the internet protocol (“IP”) address of each User’s computer operating system and type of web browser the User is using. This information is used solely to analyze overall User trends and to help us improve our services and provide a personalized experience to the user on the website for easy search and recommendations.
Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data for aggregating and providing you better visualization.
These "cookies" can be divided into 4 types each of which is outlined below.
Category 1: Strictly Necessary Cookies
These cookies are essential to enable the site to provide the services you have asked for such as remembering your shopping bag items.
Category 2: Performance Cookies
This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site, and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Category 3: Functionality Cookies
These remember choices you make such as language and search parameters such as size, color, or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example, our Wishlist feature utilizes a cookie to remember the products which you have expressed a wish to save whilst browsing our website.
Category 4: Third-Party Cookies
We use carefully selected third parties who set cookies during your visit to our website. These organizations provide us with information on how you use the website. For example, we use 3rd party companies such as Upscale & Microsoft Clarity to provide you with more personalized experience when visiting the websites.
You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "help" section will normally provide details on how to manage the cookie settings.
How can you manage Cookie?
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you choose to not accept cookies on your computer or mobile telecommunication device, it may impair, degrade, or restrict certain personalized experience/ functionalities on our platform.
How Can I Turn My Cookies Off?
All popular browsers (e.g., Chrome, Internet Explorer, Edge and Safari) allow you to amend your cookie settings so that cookies are no longer enabled across all websites that you visit. You understand that you may set or amend your web browsers to delete or disable cookies.
Our privacy policy, outlines how we use your personal data and cookies. If you have any concerns, please contact us on Email Address: info@miarcus.com