1Pk Cotton Knitted-Terry Towel
1Pk Cotton Knitted-Terry Towel
Product Details
Mi Arcus brings to you a wide range of Terry Bath Towels which makes your kids bath time super enjoyable, giving them a happy experience. The color and design of the towel gives a cute look to your kid. After a shower wrap your kid in this towel to absorb the water. It is made from ultra-soft, durable, antibacterial,100% natural cotton (much softer than other cotton products) and is perfect for a new born girl. It is Gentle on your baby’s skin and won’t scratch or cause irritation to your baby skin.
Care Guide
Supplier Information
Return Policy
Your satisfaction is our priority
Policy Overview
At Mi Arcus, we want you to love your purchase. If you're not completely satisfied, we offer returns and exchanges within 15 days of delivery at no extra cost to you.
Returns & Exchanges
How to Request a Return or Exchange
You can request a return or exchange within 15 days of receiving your order. After this period, no requests will be accepted.
Visit the order page in your account at miarcus.com and click the Return/Exchange button.
OR, Click the Return/Exchange button on our website footer.
Valid Return Reasons
Returns are accepted only for the following reasons:
• Size issues
• Defective articles
• Wrong or different colors received
• Quality issues
Important Product Conditions
For your return or exchange to be processed, please ensure:
• The product is unused
• All original tags are intact
• The product is in its original packaging
Please note: Exchanges are only available for the same product in a different size. Product replacements with different items are not possible. Exchange is subject to stock availability.
Received a Damaged, Wrong, or Incomplete Order?
We sincerely apologize if your order arrived damaged, incorrect, or incomplete. To help us resolve this quickly, please follow these steps:
1. Document Your Order
• Record a short video while opening the package (before breaking the seal)
• Take clear photos of the outer packaging
• Photograph all products received
• Photograph your invoice
2. Contact Us Immediately
• Email: info@miarcus.com
• Phone: 1800-12032-1111 (Monday–Saturday, 9 AM–6 PM)
Important: Claims for missing or damaged items without unboxing video evidence may not be eligible for resolution. This policy ensures transparency and fair assessment of every claim.
Resolution Process Timeline
Once you raise your concern:
• We will investigate internally and respond within 24-48 hours
• If approved, our courier partner will pick up the product within 2-3 working days
• Return delivery typically takes 5-7 working days, though it may extend to 10 days depending on your location
• Our quality team will verify the product condition upon receipt
• Once verified, we will process your replacement or refund (subject to product availability)
Pickup & Refund Process
Free Reverse Pickup
You don't need to ship your return. We arrange free pickup through our logistics partner. Note: Free reverse pickup is provided once per order. If you raise multiple return requests, pickup charges will be deducted from your refund or store credit.
Refund Methods
Prepaid Orders: Refunds will be credited to your original payment method in case of return.
Cash on Delivery Orders: Refunds will be issued as Store Credit for future purchases on miarcus.com.
RTO (Return to Origin) Orders: If an order is shipped but not accepted by the customer and is returned to origin, the refund will be issued as Store Credit.
Non-Refundable Charges:
• Shipping charges
• Cash on Delivery (COD) charges
Order Cancellations
You can cancel your order before it ships or within 12 hours of placing it, whichever comes first.
How to Cancel: Email us at info@miarcus.com or contact us via WhatsApp.
For prepaid orders, your payment will be refunded to your account within 4-7 working days. Orders cannot be cancelled once shipped.
Store Credit & Loyalty Points
Store Credit Policy
• Store credit is issued as cashback on eligible purchases
• 1 store credit equals ₹1
• Store credit is credited to your account 7 days after order placement
• Maximum 500 credits can be redeemed per order
• Once applied to an order, store credit will not be refunded or re-credited in case of return, exchange, cancellation, or RTO (Return to Origin)
Loyalty Points
Once loyalty points are used in a transaction, they cannot be refunded or adjusted, similar to a discount that has been applied.
Items Not Eligible for Return or Exchange
The following items cannot be returned or exchanged:
• Personal care products
• Diapers and diaper covers
• Undergarments (briefs, panties, potty training pants)
• Socks (all types)
• Personalized products (customized name buntings, storage baskets with names)
• Gift vouchers
• Furniture (exchanges allowed only for damaged/defective items)
• Promotional items, including sale products
• Free gifts received with orders
• Items purchased using restricted coupon codes
Free Gift Policy
• Free gifts are available only when a valid coupon code is applied
• Free gifts will be added automatically or a selection pop-up will appear for you to choose your preferred gift
• If you remove or replace the coupon code, the free gift will be automatically removed
• Free gifts will not be added to orders placed via Gift Card
• Free gifts will be delivered only if stock is available
• Free gifts cannot be claimed for any other product
• Free gifts are non-returnable
• Free gift items are not refundable
• Offer valid only while stock lasts
Restricted Coupon Codes
Orders placed using the following coupon codes are not eligible for return, exchange, refund, or cancellation once shipped:
cashback, buy3get1, buy10get15, buy5get5free, buy3get3, b3g3, buy5get2free, extra20, extra15
Why Your Return Might Be Rejected
Your return request may be declined if:
• The request is made after 15 days of delivery
• The reason provided is not from the valid reasons list or is not genuine
• The product has been used
• Original tags are missing or damaged
• The product is from the non-returnable category
• A wrong or damaged product is sent back instead of the original item
• The order was placed using restricted coupon codes
Need Help?
We're here to assist you with any questions or concerns.
Email: info@miarcus.com
Phone: 1800-12032-1111 (Monday–Saturday, 9 AM–6 PM)
Website: www.miarcus.com
Thank you for shopping with Mi Arcus!
General FAQs
Q1) What is the use of a baby bathrobe towel?
Ans) A baby bathrobe towel, often also known as a baby hooded towel, includes a hood and serves the dual purpose of a bathrobe and towel, providing full coverage from head to toe for infants. Given the heightened susceptibility of babies to fall ill and quicker loss of body heat, especially compared to adults, the primary objective of a baby bathrobe towel is to keep the little ones warm and dry following a bath and before dressing.
Q2) Which fabrics should I look for when purchasing a baby hooded towel?
Ans) When purchasing a baby hooded towel, one must evaluate the fabric choices and washing instructions carefully. We advise using soft fabrics like 100% cotton knits or gentle blends with materials incorporating polyester.
Q3) What fabric blends should I look for in baby bathrobes?
Ans) We advise opting for soft fabric blends such as coral and terry fabrics that ensure optimal warmth and quick water absorption to keep your little one cosy and dry. \
Q4) What bath time essentials for kids are available at Mi Arcus?
Ans) Mi Arcus offers a wide array of bathtime essentials for babies and kids. From soft washcloths and delightful bath mats to snug baby hooded towels, baby towel wraps, and more, our bath product lineup allows you to sort your selection to suit the age bracket of children, spanning from newborns to 6-year-olds.
Q5) What is the use of a baby washcloth?
Ans) A baby washcloth is a gentle fabric intended for cleaning the tender skin of infants during baths, messy drools, and spit-ups. Given the sensitive nature of a baby's skin, the use of regular clothes may be too harsh. In contrast, a baby washcloth for bath or face cleansing is specially crafted from the softest materials and designed to be gentle on their skin.
Q6) How to use a baby washcloth?
Ans) For optimal usage of a baby washcloth, start by wetting it and then gently squeeze out any excess water. Then, delicately use it to wipe away any dirt from your baby's skin.
Q7) What kind of a baby washcloth should I choose?
Ans) You can either opt for square-shaped washcloths or mitten/glove-style washcloths that accommodate your hand inside. Choose the option that suits you best while ensuring the washcloth is made from a suitable fabric that won't irritate your baby's delicate skin.
Q8) What are some baby bath essentials?
Ans) Before bathing a baby, you can consider the following list of essential bath items to have ready:
- Mild soap or baby-friendly skin cleanser
- Gentle baby shampoo
- Soft baby washcloths
- A baby towel wrap or hooded baby towels
- Playful bath toys
- A stable baby bath seat
- After-bath essentials like baby clothes, diapers, and moisturizing creams.
Q9) What is the use of a baby bath mat?
Ans) A baby bath mat is a must-have bathroom accessory. Beyond its aesthetic appeal, this accessory serves a practical purpose to reduce the risk of slips and falls, making it indispensable, especially in homes with active toddlers.
Q10) How are the bath mats at Mi Arcus different from those offered by other brands?
Ans) Unlike traditional mats, the kids' bath mats at Mi Arcus feature delightful, tufted designs on top, offering a cushioned and absorbent surface, while the anti-skid layer underneath ensures a secure footing and prevents slips.
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